Evaluations

Customer Satisfaction

The satisfaction of our customers is of utmost importance to us.

We operate on a scale from 1 to 5.

At RESC, it is essential that our course participants are satisfied and experience engaged instructors combined with high service standards and safety in our training programs. We strive to be a reliable training partner that provides knowledge and tools which participants can easily transfer to their daily work and routines. Therefore, we consistently evaluate after each course so that we can promptly optimize processes or elements that may have been inappropriate regarding the professional content and delivery of the course.

Generally, however, our students are satisfied and particularly note the competence of our instructors and realistic exercise areas.

The diagram presents an overview of how satisfied our students have been with our services. We utilize a scale from 1 to 5, where 3 represents average satisfaction. Our objective is for 95% of our students to rate their course as ‘above average’.

4th Quarter 2023
4,6 points
1st Quarter 2024
4,6 points
2nd Quarter 2024
4,6 points
3rd Quarter 2024
4,5 points

Learn more about our employees

Our instructors possess practical experience from real-life rescue operations, enabling them to impart the necessary knowledge and relevant competencies for handling all conceivable challenges.